How we approach your merchant’s placement
Have a webcam & live chat merchant your current providers cannot place? Centurion helps agents and ISOs assess the business, identify a suitable underwriting route, and prepare the file. A prior decline is a reason to investigate the cause, not a promise of a different outcome.
Live-chat businesses may sell subscriptions, credits, or time-based sessions. The review needs to distinguish the platform operator, performers, billing entity, and any third-party payouts.
Roadblocks to resolve before submitting the file
Live user-generated content, age verification, credit refunds, and inconsistent descriptors require specialist review rather than a generic software classification.
Share the previous decline reason, current processor, proposed volume, average ticket, and any unresolved compliance issue. We discuss provider fit before presenting a file as ready for underwriting.
Provider-specific restrictions and review conditions
Webcam/live chat is a listed review category in the saved GOAT guide. The exact content and operating model must be approved by the selected provider.
Eligibility in one provider’s matrix does not establish eligibility with another. Rules, products, transaction channels, and applicable law must be confirmed for the individual merchant. No approval, rate, reserve level, or funding timetable is guaranteed.
What Underwriters Typically Look For
Prepare these category-specific materials alongside formation, ownership, banking, website, and processing-history documents. Do not send sensitive documents through an initial public enquiry.
Documentation requirements vary by processing partner and business model. This list is a general guide, not a universal checklist.
Discuss a hard-to-place deal
Webcam & Live Chat · United States. No obligation. Do not include card numbers, bank details, IDs, or private customer information.
All placements are subject to provider underwriting and approval.
Frequently Asked Questions
Related guidance
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Explore industries by business location. Centurion provides remote placement support; a directory entry does not imply a local branch or approval in every jurisdiction.
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