Centurion Payment Services partners with ISOs, sub-ISOs, and independent sales agents who need a reliable home for high-risk and hard-to-place merchant accounts.
What can an ISO do with a declined merchant application?
Start with the decline reason, not another generic application. A provider’s industry restriction is different from unresolved fraud, missing licensing, or excessive disputes. Share the provider’s explanation and what has changed. Centurion reviews the actual business against available processor requirements; a second review does not guarantee acceptance or remove a MATCH listing.
What should an agent send for a placement review?
Begin with the merchant’s website, legal entity and country, owner locations, products, customer markets, monthly volume, average and maximum ticket, and billing model. Identify prior declines, terminations, reserves, and any known MATCH listing. Prepare recent processing statements and refund/dispute figures if available. Send identity and bank documents only through the requested secure application process, not the public inquiry form.
Which high-risk business models can be reviewed?
Peptides sold strictly for research, adult membership platforms, AI services, and supplement brands have different requirements. Research-only peptide review focuses on catalog and intended use; adult and AI-content files require content and age controls; supplement files require ingredient, claims, and billing review. A listed industry is a review category, not blanket approval by every provider.
Can a new high-risk merchant apply without statements?
A startup can request review without inventing processing history. Provide a working website or product demonstration, ownership and banking information, supplier or fulfillment details, and realistic volume projections. Tell us which figures are forecasts. Provider-specific startup restrictions, volume caps, reserves, or additional financial documentation may apply.
How do residuals and partner terms work?
ISOs, independent agents, and referral partners should agree on compensation and responsibilities in writing before submitting business. Confirm the split, deductions, payment schedule, reporting, merchant relationship terms, and termination provisions in the applicable agreement. Residual income depends on actual processing and contract terms; no earnings are guaranteed.
What happens after a processor termination?
Provide the termination notice, recent statements, open disputes, outstanding refunds, and the steps taken to resolve the underlying issue. Do not conceal the business model, change descriptors to disguise sales, or submit misleading ownership information. A replacement merchant account cannot release funds held by the previous provider or erase existing obligations.
All merchant accounts are subject to underwriting review and approval.